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Centiro to help UK retailers raise the bar for delivery management and customer experience

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Oct 03, 2014

Cloud-based delivery management platform launched to UK retail market

London – 3 October 2014 – Centiro, the provider of cloud-based delivery management solutions, has today launched to the UK retail market. Centiro is already successfully working with a number of retailers internationally, and this marks the company’s first incursion into the UK as it aims to help retailers offer an enhanced and more personalised delivery experience to their customers.

The growth of online retail in the UK shows no signs of slowing down, which in turn is putting pressure on retailers’ delivery and reverse logistics capabilities. Today’s customer is dictating how and when they would like to receive goods as well as how they would like to return them”, said Niklas Hedin, CEO of Centiro. “In order to meet this demand many retailers are expanding their carrier networks. However, this is resulting in them losing control of the brand experience, as last mile-interactions are owned by the carriers they use; for example, customers are often re-directed to a carrier’s website for tracking information. Our delivery management platform will enable UK retailers to regain control of their delivery networks and provide their customers with a full-circle brand experience.

Centiro provides retailers with greater control and visibility when it comes to managing their delivery network. The company’s cloud-based platform enables retailers to quickly and easily on-board new carriers and expand into new markets, whilst at the same time giving them consistent visibility and control over performance and cost. This will enable UK retailers to better tailor their delivery services to customer needs and fulfil order promises. Furthermore, by white-labelling Centiro, retailers will be able to provide customers with tracking and delivery status information all under their own branding.

Omni-channel retailing is adding new layers of complexity to retailers’ logistic networks. In the past they were able to optimise their networks based on product volume and a handful, fairly static of set of destinations. Now they must contend with shipping a wider variety of goods to an infinite number of locations with high precision. This is raising the bar when it comes to delivery management excellence, as retailers associated with a poor delivery experience are risking long-term damage to their brand as consumers will shop elsewhere. Considering the growth and maturity of online retail in the UK, this is an ideal time for us to bring our solutions to the market”, added Niklas Hedin.

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Centiro Solutions: Job opportunities

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Digital kommunikatör 2013-12-06
Systemutvecklare 2013-12-31
Applikationskonsulter 2013-12-26

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Inbound Logistics: Looking for improved Inbound Control?

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Many organizations have not applied the same efforts to inbound transportation management as they have to their outbound management, making it a great opportunity for efficiency and cost savings.

If you need a way to control your inbound process and interact with your suppliers, you may find that Centiro ( http://www.centiro.com ) has just the solution you´re looking for:

With our Supplier Portal Value Pack, you provide your suppliers with a tool, enabling them to confirm and ship your orders on your carrier account numbers. This will not only give you early insight into the suppliers’ performance, but also visibility on all incoming shipments and related orders. As in the Centiro TM main modules, Carrier Compliance is an important part of this value pack. Labels, documents, and EDI integration are included to quality assure your inbound process.

The Supplier Portal Value Pack offers status-update opportunities back to your ERP system – i.e.; “Order Confirmed” and “Order Shipped” – this makes it possible to give your organization real-time information about Purchase Order Statuses.

Sounds interesting? Contact me at cato.hoberg@centiro.com for an informal meeting. In the meantime, you can read more on our website www.centiro.com – See you!

Best regards

Cato Hoberg

BUSINESS MANAGER

Centiro Solutions AB

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Logistics: How to Benefit from SaaS TMS

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Source/Original article: http://www.inboundlogistics.com/cms/article/how-to-benefit-from-saas-tms/

How to Benefit from SaaS TMS

Emerging technology platforms are accelerating the maturation of transportation and logistics solutions, particularly those that enrich and empower the user community by integrating partners and aggregating data. The Software-as-a-Service (SaaS) transportation management system (TMS) is a prime example.

SaaS TMS is a single-instance, multi-tenant environment where customers and their partners access a shared solution via the Internet. Transportation feature functionality is comparable to other hosted or on-premise solutions. What makes SaaS unique, however, are the intangible benefits that exist by being part of a community as opposed to simply working siloed within the four walls of an organization.

Once a carrier is in the network, it is connected to all appropriate partners. With hosted or on-premise applications, the carrier has to integrate with each user separately. This intuitive connectivity creates competitive advantage in a number of ways:

Cost Structure. SaaS is sold as a service, not a product, which increases and accelerates a user’s return on investment as it moves from implementation to integration and finally optimization. There are no costly upgrades.

Scalability. In transportation management, scalability can be as simple as having immediate access to additional carriers already in the network. SaaS allows users to more easily flex to demand; onboard new customers, carriers, and suppliers; or add and upgrade services on demand.

Accessibility. With more partners integrated on a single platform and more data streaming across the network, individual users benefit by having access to more robust and accurate information. Reporting and benchmarking performance data provides business intelligence that can be shared among all users in the network to create additional value.

Visibility. Because partners are all in the same environment, visibility is that much greater. Real-time communication is enhanced. Every party knows what is happening, when, and why. And visibility extends to data that enables more accurate and robust performance metrics.

Collaboration. With greater visibility, businesses can share information faster and more efficiently. Vendors, carriers, and shippers can collaborate to work across each other’s networks, sharing transportation assets and creating economies of scale.

Shippers can leverage SaaS TMS to unleash rapid and significant change throughout the organization. For example, consider a retailer that is managing inbound transportation, but has problems with visibility and wants to reduce inventory and increase supply chain flow without expanding facilities.

By bringing carriers and vendors onboard a SaaS TMS platform, the retailer can track shipments in the supply chain. With greater visibility to demand and supply, it can reduce safety stock. Inventory reduction, in turn, increases supply chain velocity and throughput—all of which reduce warehousing and transportation costs. That’s the power of SaaS.

SaaS Stands Out

With so many different technology platforms and hybrid variations on the market, it is important for shippers to know what makes SaaS unique from other deployment models.

SaaS: The technology runs on a platform and the customer accesses it via the «cloud.» SaaS supports a multi-tenant network that allows multiple business partners to integrate on the same platform.

Hosted: Technology is accessed on demand, much like SaaS, but does not have a multi-tenant architecture, therefore requiring separate implementations for each user, and integrations for each carrier.

On-premise: Technology is installed and runs on the customer’s hardware, requiring administrative resources and additional cost for databases and infrastructure.

TMS: The top reasons shippers plan to purchase a TMS or freight management software:

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Source: Peerless Research Group (PRG) surveys and feedback as published January 1, 2013.

Ahlsell: «En QR for alt» (Artikkel i Moderne Transport nr 2-2013)

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Ahlsell-QR-MTMars2013sid1Ahlsell-QR-MTMars2013sid2

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